Innovations in Hospitality from Accenture and Avanade
This latest mobile application enables you to anticipate the guests' needs throughout their stay:
- Easy and fast mobile hotel booking (hotel search, room search and booking confirmation)
- On the arrival date, guests can choose between checking-in at the hotel front desk or directly through their mobile self-service check-in app "Hotel Mobile concierge" which include upgrade or other guest service offers (transportation to the hotel, local weather conditions)
- Mobile key room access upon guest arrival (no need of a hotel key!)
- Hotel services and amenities booking access (Spa, room-service, restaurant, bar, golf)
- Access to integrated social network where the hotel guests can get in touch with each other, meet and share their hotel guests experiences or just meet some friends staying at the same hotel... The aim is to create a social community through this app.
- International flexibility with numerous languages and currency options
- Secure use of guests information saved in the app by the hotel staff in order to better know their guests and better meet their expectations for their upcoming stays
- Guests control of how and when you can contact them so that you will not be intrusive
- Check out with additional benefits such as final bill payment split between personal and business charges for instance
This mobile hospitality innovation enables you to improve guests experiences and build loyalty while providing a unique digital application.
Ipad Hotel Dream Apps by Logiclink
The new hotel Dream App created by Logiclink comprises:
- Hotel Concierge app
- Lobby Ambassador app
- Event Planner app
- Dining app
Through the Logiclink Ipad application, you can book a mean of transportation, go into a virtual tour of the hotel, see maps and directions of any place you are looking for, download your airlines boarding pass, book in-room dining and actually look for any other guest service you wish...
Everything can be done with this tool from your complete check-in/out, housekeeping or butler requests with time, messages and details saving, VIP amenities orders, remote printing from the hotel business centre... You can also fully book and plan an event within the hotel meeting rooms wile viewing the details of existing events bookings.
As for the "Dining Touch and Serve" service, you have the opportunity to choose and order your beverages or dishes through an electronic menu and process your payment through this same application.
This visionary innovation definitely helps improve guest loyalty and satisfaction and differentiate your hotel from your competitors with this original integrated customized concept for mobile tablets and smartphones.
http://www.logiclink.com/news/HotelDreamApps-070111.pdf
A new chairman for Travelodge
Brian Wallace has just be named new chairman for the Travelodge group in Great Britain.
Having acquired various years of experience holding senior executive roles, particularly in Schlumberger, Ladbrokes and Hilton. A brand new start for the hotel chain which is going to start major a room refurbishment programme in the upcoming months.
Based on the article: http://hospitality-on.com/A-wew-Chairman-for-Travelodge
SoLoMo comparison - Mc Donald's videos
Here is the link to the doc share on SoLoMo comparison of Mc Donald's videos.
India, a new leisure destination opened for Swissotel
A new Swissôtel is shortly due to open in the city of Calangute, in the north of the state of Goa, India.This is a strategic location, this place is considered as one of the most popular tourist destinations in this part of the country.
The opening of this new resort hotels will complement the Swissôtel Hotels & Resorts group portfolio which comprises numerous Indian establishments.
This resort, which is due to open in a few weeks, will possess 135 guestrooms and suites and will be divided into eight three level buildings, being surrounded by a tropical garden.
Numerous facilities will be provided in order to satisfy all guests' types such as a fitness centre, a pool bar, children's and adults' swimming pools, a cafe, an all-day dining restaurant, children's club, conference and banquet facilities as well as an exclusive beach club.
With a modern style and colourful design, we can assume it might utterly be part of the main key leisure destinations accross the country offering you the best of Convention Hotels India Private Ltd.
Based on the article: http://hospitality-on.com/India-a-new-leisure-destination-opened-for-Swissotel
The opening of this new resort hotels will complement the Swissôtel Hotels & Resorts group portfolio which comprises numerous Indian establishments.
This resort, which is due to open in a few weeks, will possess 135 guestrooms and suites and will be divided into eight three level buildings, being surrounded by a tropical garden.
Numerous facilities will be provided in order to satisfy all guests' types such as a fitness centre, a pool bar, children's and adults' swimming pools, a cafe, an all-day dining restaurant, children's club, conference and banquet facilities as well as an exclusive beach club.
With a modern style and colourful design, we can assume it might utterly be part of the main key leisure destinations accross the country offering you the best of Convention Hotels India Private Ltd.
Based on the article: http://hospitality-on.com/India-a-new-leisure-destination-opened-for-Swissotel
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