Innovations in Hospitality from Accenture and Avanade

This latest mobile application enables you to anticipate the guests' needs throughout their stay:

- Easy and fast mobile hotel booking (hotel search, room search and booking confirmation)

- On the arrival date, guests can choose between checking-in at the hotel front desk or directly through their mobile self-service check-in app "Hotel Mobile concierge" which include upgrade or other guest service offers (transportation to the hotel, local weather conditions)

- Mobile key room access upon guest arrival (no need of a hotel key!)

- Hotel services and amenities booking access (Spa, room-service, restaurant, bar, golf)

- Access to integrated social network where the hotel guests can get in touch with each other, meet and share their hotel guests experiences or just meet some friends staying at the same hotel... The aim is to create a social community through this app.

- International flexibility with numerous languages and currency options

- Secure use of guests information saved in the app by the hotel staff in order to better know their guests and better meet their expectations for their upcoming stays

- Guests control of how and when you can contact them so that you will not be intrusive

- Check out with additional benefits such as final bill payment split between personal and business charges for instance

This mobile hospitality innovation enables you to improve guests experiences and build loyalty while providing a unique digital application.